Our store does not accept returns for any subjective reasons (e.g. not liking the color/style after receiving it),or for minor imperfections such as loose threads or slight stains.
****** 只限有分碼數的商品,均碼貨品則不設退換。Size Exchange : If a customer finds that the size is not suitable after receiving the goods, they can enjoy a one-time size exchange service.This service is only applicable to items with different sizes, not for items with the same size.
本店收到通知後, 會於1至3個工作天內處理,並承擔顧客退回及重新發貨的運費,請耐心等候。Missing or Wrong Items: In the event of missing items, wrong items, or wrong colors in online orders, please contact customer service within 7 days of receiving the goods for exchange or re-delivery. Our store will handle it within 1 to 3 working days and bear the cost of return and re-delivery. Please be patient.
本店會主動聯絡客人退款,退款會以現金或根據付款方式退回。 款項到帳時間會因應平台, 銀行或機構而有所不同,最遲約14日內應會收到退款。Pre-order Out of Stock Arrangement: If pre-ordered items in an order are out of stock or for other reasons cannot be provided to the customer within the agreed period, our store will proactively contact the customer for a refund. The refund will be made in cash or returned according to the payment method. The time for the refund to be credited will vary depending on the platform, bank, or institution, but should be received within approximately 14 days.