Terms And Conditions

FREE LOCAL SHIPPING on orders over HKD 1099.

DRESS EFFORTLESSLY CHIC.
⋮ 本店提供香港老師傅手造及韓國製造的高品質服裝 ⋮

⋮⋮⋮⋮ REMINDER ⋮⋮⋮⋮

- 支持港澳台配送 -
下單前請先註冊會員，務必填寫電郵及電話
我們希望確保一切資料正確無誤，以提供最佳購物體驗

1. 下單後不設更改、取消及退款。
No changes, cancellations, or refunds are allowed after placing an order.

2. 本店不設退貨，包括任何主觀理由 ( 例如︰收到後顏色 / 款色不喜歡 )，少量線頭輕微污點均不接受為退貨理由。

Our store does not accept returns for any subjective reasons (e.g. not liking the color/style after receiving it),
or for minor imperfections such as loose threads or slight stains.

3. 換碼

如客人收貨試身後認為碼數不合身，可享一次換碼服務。

****** 只限有分碼數的商品，均碼貨品則不設退換。
Size Exchange : If a customer finds that the size is not suitable after receiving the goods, they can enjoy a one-time size exchange service.
This service is only applicable to items with different sizes, not for items with the same size.

4. 漏發或發錯

網上訂單如有漏發，發錯款色或顏色之情況，請於收貨後7天內聯絡客服跟進換貨或補發，

本店收到通知後，會於1至3個工作天內處理，並承擔顧客退回及重新發貨的運費，請耐心等候。
Missing or Wrong Items: In the event of missing items, wrong items, or wrong colors in online orders, please contact customer service within 7 days of receiving the goods for exchange or re-delivery. Our store will handle it within 1 to 3 working days and bear the cost of return and re-delivery. Please be patient.

5. 所有貨品問題於收貨7天後才通知客服則不獲處理，敬請留意。

****** 如有 3 - 4 項情形，請確保貨品為原狀況及包裝，並寄回門市或親身到門市退還。
****** 如有任何人為因素而產生的破壞，如：污跡、染色、磨損、破洞，撕破或經洗滌，有改衣等情況，換貨將不獲受理。

₁ 請 Whatsapp ☏ 67341465 ☏ 聯絡客服，列出漏發、錯款或錯色的貨品及數量，另附上照片作證明。
₂ 客服回覆顧客及受理申請後︰請顧客使用順豐速運 ( SF EXPRESS ) 到付服務，寄回問題貨品到客服提供的指定地址。

Any issues with the goods must be reported to customer service within 7 days of receipt, otherwise they will not be processed.
If there are 3-4 situations, please ensure that the goods are in their original condition and packaging before returning them to the store. Exchanges will not be accepted if there is any damage caused by human factors, such as stains, dyeing, wear and tear, tears, alterations, etc.

6. 預購缺貨安排

如訂單內預購貨品斷貨或其他原因導致無法為顧客於約定期內提供貨品，

本店會主動聯絡客人退款，退款會以現金或根據付款方式退回。款項到帳時間會因應平台，銀行或機構而有所不同，最遲約14日內應會收到退款。
Pre-order Out of Stock Arrangement: If pre-ordered items in an order are out of stock or for other reasons cannot be provided to the customer within the agreed period, our store will proactively contact the customer for a refund. The refund will be made in cash or returned according to the payment method. The time for the refund to be credited will vary depending on the platform, bank, or institution, but should be received within approximately 14 days.

ABOUT

本品牌採用香港製、日本製等海外進口高級布料，由香港老師傅於本地逐件人手縫製，穿出經典細緻高級感，讓人對你留下極具品味的難忘印象。沒有粗製濫造，只有匠心和每件都獨一無二的百分百香港製造。除此之外，我們亦提供韓國機製服裝供客人選擇，數量及種類較多，價錢相宜亦能穿出高級感。

Our store offers high-quality garments made by Hong Kong master tailoring craftsmanship. We use Hong Kong, Japanese fabrics and imported fabrics from abroad, starting with an emphasis on details. On the other hand, we also provide garments made by Korean manufacturing which looks high-end but affordable.

LOCATION
觀塘鴻圖道28A號德信工業大廈9F室
9F, Tak Shun Industrial Building, 28A Hung To Road
牛頭角地鐵站A出口，斴近創紀之城 1.2.3.6 期

營業時間 ‧ BUSINESS HOURS︰
請參閱 IG 置頂 POST

SHIPPING & POLICY

訂單金額滿 HKD 1099 免本地順豐運費。

下單前必須先電郵註冊帳號及激活帳號。下單後請檢查是否收到確認電郵，如沒有請盡快聯絡cs@nojamhk.com，以免資料有誤造成閣下任何損失。

下單後不設退款。現貨會在一至三個工作天內發出。由於訂單眾多，我們只會以電郵通知閣下取貨或出貨狀態，暫時無法特設專人電話、短訊或在線通訊等提示。門市自取14日內不取貨，即當棄單不設退款。如需更改為順豐寄出，請盡快聯絡本店。收貨後七日內可親臨門市換碼。

Before placing an order, you must first register an account by email and activate the account. After placing an order, please check if you have received a confirmation email. If not, please contact cs@nojamhk.com as soon as possible to avoid any loss due to incorrect information.

There are no refunds after placing an order. In-stock items will be shipped within one to three working days. Due to the large number of orders, we will only notify you by email of the pickup or shipping status. We currently do not provide notifications via phone, text message, or online communication. If you do not pick up your order within 14 days for store pickup, it will be considered abandoned and no refund will be issued. If you wish to change to delivery by SF Express, please contact our store as soon as possible. You can exchange the size of the product in physical store within 7 days after receiving it. Please read shipping policy and refund policy for more details.

購物累積滿$1888可升級至「Almond 會員」
購物累積滿$4888可升級至「Ivory 會員」
Almond 會員 — 全單享有95折
Ivory 會員 — 全單享有9折
關於會員優惠詳情請參閱「會員制度」頁面。